Shipping Policy

At Zunlix, we are committed to delivering high-quality baby cribs, convertible cribs, and nursery furniture safely and efficiently across the United States. This policy explains how we process and ship your orders, including shipping locations, delivery times, shipping fees, and what to expect from the time you place your order until it arrives.

Shipping Locations

We currently ship to all 50 U.S. states.
At this time, we do not offer international shipping.
We are unable to deliver to U.S. territories, including Puerto Rico, APO/FPO military addresses, or P.O. boxes.

Shipping Fees

Standard shipping is free on all orders within the continental U.S.
Orders shipped to Alaska or Hawaii may include an additional shipping charge, calculated at checkout.

Shipping Methods and Timelines

We ship through trusted carriers, including FedEx, UPS, and regional freight partners.
Order Cut-off Time: 5:00 PM (GMT-07:00) Mountain Standard Time (Denver)
Orders are typically processed within 1–2 business days.
Transit times usually range from 3–5 business days, depending on your location.
Most orders arrive within 4–7 business days from purchase, excluding weekends and federal holidays.

Order Tracking

Once your order ships, you will receive an email containing:

A tracking number
A direct link to track your shipment
An estimated delivery date

You can also track your order through our Order Status page at zunlix.com.

Delivery Information

Some high-value or large items may require a signature upon delivery.
Large products such as baby cribs and nursery furniture may be shipped through freight carriers with scheduled delivery windows.
If a delivery attempt is missed, the carrier may attempt delivery again or ask you to collect the package from a local depot.

Shipping Issues

Lost Packages

If your tracking information has not updated for 5 or more business days, or your order shows as delivered but you have not received it, please contact us at support@zunlix.com. We will investigate the issue and, when appropriate, provide a replacement or other resolution.

Damaged Shipments

If visible damage is noticed at delivery, please refuse the package when possible and notify us immediately.
If damage is discovered after delivery, contact us within 48 hours and provide photographs of the damaged item and packaging.
We will review your claim and provide an appropriate resolution, which may include a replacement or refund.

Incorrect or Missing Items

If your order is missing an item or contains an incorrect product, please notify us within 7 days of delivery. We will review the issue and work to correct it as quickly as possible.

Modifications and Cancellations

To modify your order, contact us before it ships.
Orders may be canceled for a full refund if they have not yet shipped.
Once an order has shipped, returns are subject to our Return & Refund Policy.

Delivery Delays

Weather conditions, carrier backlogs, holidays, and other circumstances outside our control may occasionally cause delivery delays. If we become aware of a significant delay affecting your order, we will provide updated information when available.

Sustainable Shipping

We aim to use responsible shipping and packaging practices. Zunlix works to package orders securely while minimizing unnecessary packaging materials where practical.

Customer Support

For questions about your order or delivery, please contact us:

Email: support@zunlix.com
Phone: +1 505-588-1838
Address: 425 Carlisle Blvd NE, Albuquerque, NM 87106
Business Hours: Monday to Friday, 8:00 AM – 5:00 PM

Policy Updates

This policy may be updated periodically to reflect changes in our shipping and fulfillment practices. The latest version will always be available on this page. Updates will not affect orders already placed.

For more information, please see:

Return and Refund Policy
Privacy Policy
Terms and Conditions