- Express delivery and free returns within 30 days
- support@zunlix.com
- +1 505-588-1838
Welcome to the Zunlix FAQ section! Here you’ll find answers to common questions about our baby cribs, stroller wagons, bouncers, shipping, returns, and more. If you don’t see what you’re looking for, feel free to contact us—we’re always happy to help.
What products does Zunlix offer?
At Zunlix, we specialize in high-quality baby products designed for safety, comfort, and convenience. Our collection includes sturdy cribs, cozy swings and bouncers, and versatile stroller wagons that make family outings easier and more enjoyable. Every item is carefully selected to combine style, functionality, and durability.
How do I place an order?
Ordering from zunlix.com is simple and secure:
- Browse our baby products and select the items you want.
- Click Add to Cart for each product.
- Proceed to Checkout, where you’ll enter your shipping and payment details.
- Confirm your order.
You’ll receive a confirmation email with your order summary right after purchase.
What payment methods are accepted?
We accept credit and debit card payments through Stripe, a secure and trusted payment processor. All transactions are encrypted for your safety. For more details, see our Payment Methods page.
Do you offer international shipping?
Currently, we ship only within the United States. For details on delivery times and future availability, please check our Shipping Policy.
How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. Use this number to follow your shipment on the carrier’s website. Additional information is available in our Shipping Policy.
What is your return and refund policy?
If you’re not fully satisfied with your purchase, you may return it within 30 days of delivery, following our return guidelines. Please refer to our full Return and Refund Policy for eligibility and step-by-step instructions.
What should I do if my order arrives damaged or defective?
Contact us within 48 hours of delivery if any product arrives damaged or defective. We’ll work with you to arrange a replacement or refund at no additional cost. Full details are available in our Return and Refund Policy.
How long does delivery take?
Orders are typically processed within 1–2 business days. Standard shipping usually takes 5–7 business days, depending on your location. Tracking information will be provided once your order is on its way.
Can I cancel or modify my order after it’s placed?
If you need to cancel or make changes to your order, contact us immediately at support@zunlix.com. Once your order is processed, changes may not be possible.
Do you charge sales tax?
Yes, applicable sales tax is calculated at checkout based on your shipping address and local tax regulations.
Do you offer gift cards?
Not yet—but we plan to launch gift card options soon. Stay tuned!
How can I reach customer support?
We’re here to help with product questions, order support, or any other inquiries.
📧 Email: support@zunlix.com
📞 Phone: +1 505-588-1838
📍 Address: 425 Carlisle Blvd NE, Albuquerque, NM 87106
🕗 Business Hours: Monday to Friday, 8:00 AM – 5:00 PM
For more information, please see:
Thank you for choosing Zunlix—making parenting easier, safer, and more enjoyable.